Terms of service

Zeor Terms of Service

Welcome to Zeor. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service.

1. General

  • These terms apply to all users of Zeor’s website and services
  • By placing an order, you confirm that you are at least 18 years old or using the service under the supervision of a guardian

2. Products & Orders

  • We strive to ensure that all product descriptions and images are accurate; however, slight variations may occur
  • Zeor reserves the right to refuse or cancel any order at any time due to stock availability, pricing errors, or suspected fraud
  • Once an order is placed, you will receive confirmation via email or WhatsApp

3. Pricing & Payments

  • All prices are listed in AED unless stated otherwise
  • Payments must be made in full at the time of purchase (unless Cash on Delivery is offered)
  • Zeor reserves the right to update pricing at any time without prior notice

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors
  • Zeor is not responsible for delays caused by courier services or unforeseen circumstances
  • Customers must provide accurate shipping details; Zeor is not responsible for failed deliveries due to incorrect information

5. Returns & Refunds

  • Returns and refunds are only accepted if the product is faulty or incorrect
  • Customers must report issues within 7 days of delivery
  • For full details, please refer to our Return & Refund Policy

6. User Responsibilities

  • You agree not to misuse our website or services for illegal or unauthorized purposes
  • Any fraudulent activity may result in account suspension and legal action

7. Intellectual Property

  • All content on the Zeor website (logos, images, text, design) is the property of Zeor and may not be used without permission

8. Limitation of Liability

  • Zeor shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services

9. Changes to Terms

  • Zeor reserves the right to update or modify these Terms of Service at any time
  • Continued use of the website after changes means you accept the updated terms

10. Contact Information

If you have any questions about these Terms of Service, you can contact us: